When you order over $75.00 (Sorry, this is only for end-users only as distributors or wholesalers have to pay their own shipping and handling fees) New Address (Return Address) 750 Summa Avenue Westbury NY 11590 orientalfoodmaster@yahoo.com Welcome to www. Asianfoodstuff.com, the best on line oriental food supplier in North America! Asianfoodstuff.com (previously called www.orientalfoodmaster.com) started operation in the year of 2000. Its original purpose was to serve the Asian students in the Universities and Asian population living far away from the Asian food stores. Thanks to its good service and wide selections of Asian foods it now become the hot source for consumers who want to buy good quality and low price Asian food items. Its customers are now from all works of lives and every state of the United States. Some of the customers are using this web site for their sole source of Asian food purchasing. We invite you to do on line shopping through Asianfoodstuff.com. Supply: All of our products are imported directly from China, Taiwan, Hong Kong, Vietnam, Japan, Korea, Thailand and other South East Asia regions. We have specialised personnels who supervise and monitor the whole manufacturing and packaging procedures at the production plants, thus ensuring consistency in our product quality. It also makes sure that we would have sufficient supplies at all time and at the lowest possible costs, thus providing you with the best competitive prices. Pricing: Due to the fact that all of the products are manufactured or directly imported by us, we have bypassed all the costs associated with middle man, and thus giving you the lowest possible prices. You won't need to worry about the shipping and handling charges as they are free as long as your oder is $75 or more. (Sorry, this is only for end-users only as distributors or wholesalers have to pay their own shipping and handling fees) Our product price is so competitive comparable to those prices that you pay in your neighbourhood supermarkets. Most of the time you would find that our products are even cheaper than the one that you paid in these neighbourhood stores, let alone comparing it with most of the dot.com companies. Services: Most people buy things on-line because of convenience sake. Few would like to drive miles away from home into the bustling city just to get some twenty dollars worth of food stuff. It is an ordeal having to pay for the expensive parking fees particularly in big cities where an hour of parking fees would easily run between $15 - $20. And the time that you spent shopping for these products, you have better things awaiting you rather than spending it this way. Just come and shop at Oriental Food Master.com. We guarantee to save you time and all the hassles. You could just stay home and make your purchases on-line while enjoying your quality time with family and friends. We would have the products delivered at your doorstep by means of United Postal Service (UPS). Other Services: Asianfoodstuff.com, and OrientalFoodMaster.com also supplies to wholesalers and distributors. We welcome all levels of oriental food wholesalers, distributors, and retailers to place their orders with us. As long as your order is no less than $300 at any one time, you could enjoy our even lower discounted prices. However, you must order in cases. This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. 1. Can you tell me more about the free shipping and handling program that you are having right now? 2. What about delivery to Hawaii, Alaska or any other places outside US? 3. What are special handling products and what is the additional charge for these items? 4. How long would I receive my order? 5. Do I need to pay any sales tax? 6. Can I return a product? 7. What forms of payment do you accept? 8. Is it safe to use my credit card? 9. What information will I receive about my order? -------------------------------------------------------------------------------- Can you tell me more about the free shipping and handling promotion that you're having right now? A. Your order would be free from any shipping and handling charges if: It is $75 or more and, If the delivery is within the 48 contiguous U.S. states. (All states except Hawaii and Alaska) All orders that are entitled to free shipping would be sent via UPS ground service. All other shipping options would be charged accordingly to the UPS shipping rates, based on the zone of the shipping destination, the shipping weight and the method of shipment. Products that need special handling, such as frozen food, that need to be shipped overnight would be charged a shipping fee accordingly to the UPS Next Day Air shipping rates. There would be a handling fee for order less than $35. See below: Order Amount Handling Fees: Less than $25: $15.99, $25 --- $49.99: $11.99, $75 and above free Items that need special handling, such as frozen food, would be charged a handling fee, depending on the number of items ordered. No. of Item Handling Fees 1 to 6: $8.50, 7 to 12: $12.00, 13 to 18: $16.50, 19 & Above: $6.50 increment for each additional 6 items This promotion is good for a limited time only. So, act fast! What about delivery to Hawaii, Alaska or any other places outside US? A. We are sorry as we do not ship to Hawaii, Alaska or overseas. What are special handling products and what is the additional charge for these items? A. Special handling products are items which need special handling and packaging to preserve the freshness of the products, such as frozen food which must be stored under freezing temperatures (-10癋). Non-toxic, leak proof, and reusable gel refrigerants would be used in such cases. In addition, special insulated containers are used to ensure that our products would reach you in the best condition. Depending on the number of special items ordered, charges on special handling are as follows: No. of Item Handling Fees 1 to 6: $8.50, 7 to 12: $12.00, 13 to 18: $16.50, 19 & above: $6.50 increment for each additional 6 items All frozen food items must be sent by means of UPS next day delivery. Customers who order frozen food items would be charged a shipping fee accordingly to the UPS Next Day Air shipping rates. We strongly recommend that you place all of the special handling products in a separate order. Else, all of your items, including those regular ones would be shipped via UPS next day delivery. How long would I receive my order? A. The following would determine your order's estimated arrival date. Shipping time which is based on the zone of the shipping destination, and the method of shipment. Click here for more details on your order's shipping time. Processing time. The time we take to process your order and pack your order, so that it is ready for delivery. As a general rule, all orders received during weekdays would be processed within 24 hours. Orders that arrived to us during Saturday or Sunday would generally take 48 hours before they are being processed. Your order shall not take more than 7 days to reach you, unless it is to be delivered to some remote areas by means of UPS ground service. Do I need to pay any sales tax? A. No, there is no sales tax incurred on your purchase. Can I return a product? A. Yes. We unconditionally guarantee every item we sell. If you are not completely satisfied with your purchase, simply return it to us within 15 days for a full refund. We will be happy to replace the item or give you a store credit. Please follow these steps should you need to return an item: 1. Contact our Sales Department at 516-942-9070 or 1-888-496-6888. Our hours of operation are (Eastern Time) : Mon-Fri 9:00am to 6:00pm Saturday 9:00am to 3:30pm 2. Our sales representative will provide you with a "Return Number". Please write this return number on top of the original sales invoice. Send this original sales invoice along with the return items to: Northern Food I/E Inc. 750 Summa Avenue, Westbury, NY 11590 We ask that you wrap the return items properly, preferably in a foam wrap, particularly if they are breakable and fragile. 3. Please send the package via UPS or Insured Parcel Post. This protects you in case the package is damaged or lost in transit. 4. To help us better improve our service, please also indicate the "Reason for Return" on top of the original invoice. Reason for Return: 1. Incorrect Item Received 2. Arrived Damaged/ Defective 3. Not Up To Expectation 4. Others What forms of payment do you accept? A. We accept Visa, Mastercard and American Express. Is it safe to use my credit card? A. Yes. We would never send your personal information such as your credit card number to anyone but us. We encrypt all personal information that you sent us over the Internet, using SSL (Secure Socket Layer) Technology, which is the industry standard and among the best software available today for secured e-commerce transactions. Another thing that you might want to take note is that under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If for whatever reason, your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from OrientalFoodMaster.com while using our secure server. We guarantee that every transaction you make is 100% secure. And we do not sell your personal information to any third party. What information will I receive about my order? A. We will send you a confirmation e-mail as soon as we receive your order, and another e-mail as soon as we ship your order. You can check on the status of your order through the Order Status link, found at the top of every page. Still have a question? If you need to contact us, you can send us an e-mail or call us at the following phone numbers: Customer Service: For Ordering: Email: 516-942-9070 or 1-888-496-6888 516-942-9312 or 1-888-496-6888 orientalfoodmaster@yahoo.com -------------------------------------------------------------------------------- To view this product list, please click here to enter. Order in bulk? Check out our discounted prices. We have even lower prices in place for people who order in bulk. However, order must be no less than $300. All orders are in cases. Shipping and handling not included in the pricing. Further discounts for order that is more than $1000, discounts given are as follow: Order Amount Discounts $300 - $1,000 - $1,001 - $5,000 6% $5,001 - $10,000 12% $10,001 - $30,000 16% Truckload Call or fax to arrange Shipping & Delivery: This pricing excludes shipping and delivery charges. We could arrange to ship the order by means of UPS Ground service. You could also pick up your order at our warehouse which is located at: Northern Food I/E Inc. 750 Summa Avenue, Westbury, NY 11590 Tel: 1-888-496-6888 Fax: 1-516-942-9305 If you have a truckload of order and do not wish to pick up the order by yourself, we could help you arrange for trucking service to get your order delivered to your store. Payment: We only accept credit card payments for all on-line ordering. Please call to arrange should there be other means of payment. |